SHOP FAQ

Where do you ship from?

Hood River, Oregon
United States


How long will it take to get my order?

I ship items within 1-4 business days upon receiving the order.  It usually takes 2-10 business days for a domestic order in the U.S. to arrive.  International orders can take 2-8 weeks to arrive.


I purchased your art, can I use it for my book cover or business logo?

I appreciate the support, however purchasing my art does not grant you commercial use for the art.  If you would like to commission me to create an commercial illustration for you, feel free to contact me via email at elyancheyta@gmail.com.  As for logos, I first advise you to look for a graphic designer instead, graphic design is not my area of expertise.    


Can I cancel or return my order?

If your order has not been packed - I will be able to provide you a refund.  If your order has been packed and/or shipped I cannot cancel or refund the item. Returns or exchanges are currently not available for undamaged items. 


My order was damaged upon arrival, can I receive a refund?

Yes, please provide photo evidence of the damage and I will provide a replacement or a refund - depending on your preference and availability of the product.